Frequently asked questions

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WHAT IS THE TARGET GROUP OF PICCOTELLO?

Piccotello is specialised in small to medium-sized hotels. This specialization is characterized by the user-friendliness, functionalities and partners. We work daily on new functionalities and improvements in the PMS, with which the needs of our target group are the greatest motivation.

DO YOU ALSO OFF AN ONLINE BOOKING MODULE

We do not offer an own online booking module. It is however possible to link with various booking modules via the channel managers. An overview of our partners can be seen at

DO YOU HAVE A LINK WITH CHANNEL MANAGERS

Yes! We believe that a two-way link between a PMS and a channel manager offers many advantages for hotels, such as time savings and a significant reduction in the risk of overbooking.
We have partnerships with:
– SmartHOTEL
– Siteminder
– Cubilis

I COULD NO FIND THE INTEGRATION I WAS LOOKING FOR. DOES THIS MEAN THAT YOU DO NOT SUPPORT IT?

This indeed means that we currently do not support the integration. However, we would gladly look together with you as to the possibilities to realise a possible link or another appropriate solution.

DO YOU HAVE A LINK WITH POINT-OF-SALE SYSTEMS

Yes! We have links with various Point-of-Sale systems. Our partners are carefully selected, so that we can offer you the best service. The POS systems with which we link are shown on our partner page.

HOW LONG DOES IT TAKE TO START?

Piccotello PMS can be ready for use within 48 hours. When use is made of integrations we maintain a start period of 2 weeks.

WHAT KIND OF TRAINING DO YOU OFFER?

We offer 8 hours of training. This training is included in the monthly costs for the use of Piccotello. The training is adapted to your hotel, needs and employees.

IN WHICH LANGUAGES IS PICCOTELLO AVAILABLE?

Piccotello is currently available in Dutch and English. We are presently working on a translation to Spanish.

HOW DO YOU ASSURE THAT OUR DATA IS SECURE?

Piccotello is built in the Microsoft Azure Cloud Platform. Microsoft Azure has one of the highest levels of security, so that your data is well-protected.

WHERE IS OUR DATA STORED?

Piccotello is a complete cloud solution. The data is securely stored on the Microsoft Azure servers.

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